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Pin (Personal Identification Number) is a security feature to protect access to your library account.

Set the PIN immediately after creating your patron record. The PIN is a number of 4 or more digits,

Do not include letters in the PIN. Note: the system will not accept easy number sequences such as 1234.

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I am a new patron. How do I add a PIN to my account?

1. From the left menu click MY LIBRARY then MY ACCOUNT


2. Enter your account number in the LIBRARY CARD NUMBER box.


3. Click SUBMIT button.




4. The next screen will ask you for your account number.


5. Enter the PIN of your choice, 4 or more numbers. The system will not accept easy number sequences such as 1234.

Still need assistance logging in?

Call Circulation Department
at (615) 595-1277 or Reference at (615) 595-1243 ext.1.

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How do I change my PIN?

1. Login to your account.


2. Click button


3. Enter your current PIN in the first box.


4. Enter new PIN in the second box


5. Enter new PIN in the third box


6. Click SUBMIT button

To protect your privacy Always log out of your account when finished updating your account in the library.

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I forgot my PIN. How to I retrieve it?

1. This feature requires an email address in your account. For assistance with adding an email address to your account see FAQ Email Notices.


2. Open the account login screen.


3. Click button.


4. The Pin Request screen opens.


5. Enter your library account number.


6. Click SUBMIT button.


7. A message will acknowledge your request.


8. Open your email.


9. Open the email from Circ Email Notice with the subject Request to reset your library PIN.


10. Click on the web link that begins with "https://." If link does not open, copy and paste the link in a web browser. The link will be valid for 3 hours.


11. Enter your library account number. Add the PIN of your choice then enter it a second time.


12. Click SUBMIT

Still need assistance logging in? 

Call Circulation Department at(615) 595-1277 or Reference at (615) 595-1243 ext.1.